Life Sciences
Indiviualized Attention
After spending hours or even years behind a bench doing cutting-edge research you’re finally ready to ship your priceless materials. Our clients trust MedGogo because we recognize that these critical shipments must be delivered on time and remain within a specific temperature range. Shipping can be a complicated process and we are confident that our individualized attention will better serve you than a traditional 1-800 option.
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Domestic Freight
Our life science clients often ship large quantities of samples or reagents to hospitals or universities through a scheduled appointment. Reliability is critical for these shipments, so our team monitors and tracks the status of each item to ensure on-time delivery to the right location and floor. MedGogo is unique in that we manage the temporary storage of crates or devices as they move from one appointment to another. Our clients also rely on us as a resource to remove crates after delivery for disposal, or to be reused after a demo has ended. During the Discovery and Exploration phases of our Proven Process, we ask the right questions to understand your unique requirements, allowing us to orchestrate your shipments as an extension of your team. We focus on your shipping, so you can focus on your business.
Same Day Courier
Same day couriers are used when a shipment needs to be delivered the same day it is picked up and it’s in a drivable distance. Whether you’re shipping for a clinical trial, need a specimen picked up, are sending a research sample or have a highly valuable shipment our drivers can follow any specific pickup instructions you have and personally deliver your critical material to its final destination. Our clients trust MedGogo's end-to-end solution which provides them milestone notifications and final delivery details including time, date and signature. We follow your chain of custody guidelines and any needed compliance.
Our drivers are available to pick up anywhere in the country even on a last minute basis. If you need to ship beyond a driving distance and still require same day pickup and delivery we offer a Specialty Cold Chain option which ships through the airlines.
Common uses:
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Category B Biological Substances
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Clinical trials
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Test samples including blood, urine or tissue samples
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Delivering dry ice to any clinical site
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From patient to hospital site or testing lab
Express Package
Not every shipment requires specialty cold chain services. Our Express Package options are perfect for time or temperature-sensitive shipments that don’t require replenishment. Clients prefer this when they’re trying to keep their costs down and want to get it out the door that day.
MedGogo specializes in overnight shipping through all major carriers, proactively tracking and troubleshooting exceptions on our clients' behalf. We ship domestically and internationally and assist with customs paperwork and questions.
MedGogo has no service fees and no minimums, often working with early-stage companies from their first shipment.
Warehousing & Fulfillment
As your single point of contact for all of your shipping needs, MedGogo offers long-term warehousing space as well as temporary storage sites domestically and overseas. Our clients use MedGogo’s flexible warehousing options when they grow out of the storage space at their contract manufacturer, are preparing to launch, are running out of office space for storage, or if they're simply looking to move product to various parts of the country.
For medical device companies looking to store a single pallet short-term or smaller devices that need to be pulled based on an expiration date over a longer period of time, our highly secured and dry warehousing space accommodates both. MedGogo does not require a contract and offers simple month-to-month billing. At the Exploration stage of our Proven Process, we ask the right questions to determine your specific needs and provide cost-effective solutions.
Packaging & Crating
MedGogo keeps in stock several sizes of validated shippers. We make this typically complicated process simple through our advice and guidance narrowing down, through our experience, to the packaging you are most likely to use and combining that with the right shipping option.
For clients shipping priceless and irreplaceable materials, we can deliver in advance or arrive at your location that day with a validated thermal box, dry ice, GPS tracker, and a temperature monitor. Our team will be monitoring the GPS location and you’ll get a link to do so yourself.
Specialty Cold Chain
Specialty Cold Chain is used so that we can have direct access to your package which is not always possible with the express carriers. When a delay occurs they often cannot get to your package. MedGogo books directly through the airlines so we will have access to your package throughout. This access allows us to monitor them, replenish dry ice, and keep your materials at the temperature range that you require.
MedGogo offers a proactive approach with personal attention and guidance prior to shipping, leading to clear expectations. From the initial conversation with MedGogo about a cold chain shipment, the same one of our expert team members will work with you to final delivery. This begins with getting all information upfront and vetting the required documentation to discover any needed permits or country specific paperwork in advance.
The same individual will book, proactively track and follow up as your shipment moves each step of the way keeping you informed until the shipment has been delivered and they’re available for questions along the way. Our proactive approach and personal attention is unique among cold chain carriers.
Additional Services
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When working with a CRO, CMO or other partner you can use MedGogo to ship to or from any location. This will provide you with better tracking visibility so you’ll know when they shipped and when to expect delivery.
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Customized reports and invoices to help understand your shipping costs and allocate to the right cost center in your pipeline.
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Often our life sciences startup clients work out of an incubator and share lab space and need to collaborate with other researchers. Our team makes this process simple.
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Because of our global network, we are used to working across time zones.